20 Feb 2020 | Breakdowns in Accountability, Inadequate Systems, Incomplete records
Homeowners near Wellington are reporting their local council losing the paperwork for their houses. Sue Mortimer can’t sell her sunny home on a bush-clad hillside with a glimpse of Plimmerton Beach to move into a granny flat at her son’s place in Karori....26 Apr 2018 | Breakdowns in Accountability, Inaccurate records, Inadequate Systems, Incomplete records, Systemic failure
WASHINGTON — A top official with the Department of Health and Human Services told members of Congress on Thursday that the agency had lost track of nearly 1,500 migrant children it placed with sponsors in the United States… Read more: New York Times April 26,...23 Mar 2018 | Exposed through audit, Inadequate Systems, Incomplete records, Systemic failure
A shocking report has revealed that vulnerable children are being put at risk due to failings in Wakefield Council’s services…. Recording of social work was deemed to be “poor” in some cases. Inspectors noted that planning documents and records of visits were...24 Jul 2017 | Inadequate Systems, Incomplete records, Operational Failures
An examination of a selection of complaints received by the Ombudsman’s office, as well as those filed directly with Tusla, has highlighted “serious failings” in how the agency carries out its role. Among the findings of Tyndall’s report are: undue delay in dealing...15 Mar 2017 | Inadequate Systems, Incomplete records, Operational Failures, Systemic failure, Under resourced
It’s often seen as one of governments’ thankless achievements, despite helping build civilisations. Records management, the tool helping drive so many services for the community, has taken another battering — on this occasion because widespread gaps have exposed the...6 Jan 2017 | Inadequate Systems, Incomplete records, Uncategorized
A man born in London to German parents has been told he cannot get a British passport unless he takes a UK citizenship test because he cannot prove his mother was legally in the country when she gave birth. “Holding a British birth certificate and having had my...3 Feb 2016 | Inaccurate records, Inadequate Systems, Inappropriate Disposal or Destruction, Incomplete records, Systemic failure
Government oversight officials informed Congress on Wednesday that the Transportation Security Administration continues to operate in disarray, failing to record basic security details for thousands of employees and not tracking official IDs and badges that allow...2 Feb 2016 | Inadequate Systems, Incomplete records, Lack of transparency
The Commonwealth Bank does not currently have advice files for more than one in 10 of the cases registered for its compensation scheme for victims of dodgy financial advice. A CBA update on Tuesday said that of the more than 9000 cases registered under its open advice...29 Jan 2016 | Inadequate Systems, Inappropriate Disposal or Destruction, Systemic failure
New Zealand government agencies have been given a rap on the knuckles for poor record-keeping practices in the 2014-205 annual report from Archives New Zealand, which found that that important documents could be damaged, destroyed or inappropriately accessed as a...
13 Jan 2016 | Inadequate Systems, Inappropriate Disposal or Destruction
A former Pacific Gas and Electric Co. official hired after the San Bruno gas-pipeline explosion to clean up the company’s records said management ordered her to destroy documents and that she found a telltale preblast analysis of the pipe in the garbage, according to...