An inquiry has heard poor record keeping is contributing to the emotional trauma of Australians raised in orphanages or foster homes.
A state ward trying to piece together their identity was told by the Victorian Department of Human Services their file had been found but there was nothing in it.
Another ward of state was told by the Uniting Church there were too many files to sift through, a Victorian inquiry has heard.
Read more: SBS, April 5, 2013
Experts have warned that some Australians raised in orphanages or foster homes may never know their own history because of poor record keeping.