Category Archives: Operational Failures

CMC Inquiry hears how “huge mistakes” were made

Posted on March 21, 2013 by Synercon

Recordkeeping practices at Queensland’s Crime and Misconduct Commission (CMC) remain in the spotlight at the ongoing Parliamentary inquiry into the release of sensitive documents from the Fitzgerald Inquiry, the landmark 1980s investigation into into state police corruption. A public inquiry … Continue reading →

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Audit finds little record keeping at B.C. company involved in fatal bus crash

Posted on March 8, 2013 by Synercon

VANCOUVER – A British Columbia-based tour operator involved in a fatal bus crash in Oregon failed to monitor how long its drivers were at the wheel and kept poor records on the maintenance of its vehicles, says a safety audit … Continue reading →

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Coroner calls for gun reform after Horden shootings… Woeful recordkeeping (UK)

Posted on March 8, 2013 by Synercon

A coroner has called for “root and branch” gun licensing reform after ruling  three women shot in a house in County Durham were unlawfully killed… In his inquest judgement, (The coroner Andrew Tweddle ) described the deaths as “avoidable”. He … Continue reading →

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Records of civil service pension payments ‘unacceptable’ admit officials

Posted on February 1, 2013 by Synercon

Inadequate records of civil service pension payments are “unacceptable”, the government has said after a spending watchdog raised concerns. The National Audit Office qualified the accounts of the Principal Civil Service Pension Scheme after Whitehall was unable to provide certain … Continue reading →

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Police failure to act on information re Carl Williams murder

Posted on October 10, 2012 by Synercon

FORMER Victoria Police chief Simon Overland is at the centre of an extraordinary failure by the force to act on crucial information about the murder in custody of gangland boss Carl Williams. Victorian Ombudsman George Brouwer has ordered a review … Continue reading →

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Police courier system used as a DNA crime roadblock

Posted on September 9, 2012 by Synercon

LAWYERS are using a landmark police courier system – praised for helping fix the state’s DNA backlog crisis – to argue for evidence to be thrown out of criminal trials. … Lawyers are arguing that lax record keeping from the … Continue reading →

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Mounties admit records a mess (CAN)

Posted on July 5, 2012 by Synercon

BELLEVILLE, Ont. – A whopping backlog in the RCMP’s national crime records database shows no sign of getting better soon, the force has admitted. A spokesman for the national police agency told QMI Agency there are 430,000 criminal records waiting … Continue reading →

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Government agencies wrestle with records systems

Posted on June 29, 2012 by Synercon

Duplicate records, staff dissatisfaction and procurement woes have halted attempts by Federal Government departments to overcome an increasing sea of paper and electronic records, according to the Australian National Audit Office (pdf). But an audit into records management practices at … Continue reading →

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Child care report ‘deeply disturbing’ says Irish minister (Ireland)

Posted on June 20, 2012 by Synercon

A report into the deaths of children whilst in state care in the Republic of Ireland, has concluded that the majority did not receive an adequate child protection service. … Ms Fitzgerald said the report showed a catalogue of failures, … Continue reading →

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The consultants report on recordkeeping within PG&E (US)

Posted on March 14, 2012 by Synercon

The testimony of Paul Duller and Alison North wrt to the San Bruno Gas disaster is now available on the  California Public Utilities Commission website. Read the full report.  Records Management within the Gas Transmission Division of Pacific Gas and Electric … Continue reading →

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Audit takes to task food safety regime (AUS)

Posted on December 22, 2011 by Synercon

Canberra’s food safety inspection regime is being undermined by poor record keeping and staff shortages as it tries to enforce hygiene standards in restaurants, according to an auditor-general’s report. And the audit found evidence that many Canberra restaurants could have … Continue reading →

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Bowen exposed by poor DIAC records

Posted on November 22, 2011 by Synercon

An unpublished audit of the Department of Immigration and Citizenship handed to the department in February found that inadequate record-keeping and a focus on compliance, rather than decision integrity, were threatening to undermine the system. And, the audit found, failure … Continue reading →

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No child welfare excuses / End to privatization urged (US)

Posted on September 16, 2011 by Synercon

LINCOLN — Gov. Dave Heineman acknowledged Thursday that Nebraska’s initiative to privatize child welfare services has “not gone as well as anyone would like.” …  Heineman’s comments were his first since State Auditor Mike Foley released a scathing report on … Continue reading →

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Auditors Find Chaos in U.S. Marshal’s Asset Sales Record-Keeping

Posted on September 13, 2011 by Synercon

The unit of the United States Marshals Service that manages complex assets seized in criminal cases, including that of Bernard L. Madoff, kept such shoddy records that it could not say who bought assets or how much was paid for … Continue reading →

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At probe’s end, San Bruno pipe’s origin is unknown (US)

Posted on August 29, 2011 by Synercon

ASHBURN, VA. — Pacific Gas and Electric Co. has been unable to provide federal investigators with records showing where it got the pipe that exploded in San Bruno, officials said Monday – a failure that has major implications for the … Continue reading →

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NTSB says source of flawed San Bruno pipe still a mystery (US)

Posted on August 29, 2011 by Synercon

A yearlong federal probe into the San Bruno natural gas disaster hasn’t determined where the ruptured pipe segment came from or who is responsible for its numerous welding defects, a critical problem that means PG&E and state regulators can’t say … Continue reading →

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Messy legacy Land transport supremo inherits problem- ridden CVLB (Malaysia)

Posted on May 26, 2011 by Synercon

IN a move to establish a comprehensive database for commercial vehicles and operators, the Land Public Transport Commission (SPAD) will face a daunting task with its re-registration exercise for transport operators. They now have to start from scratch to build … Continue reading →

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A380 engines missing records (AUS)

Posted on May 19, 2011 by Synercon

BRITISH engine manufacturer Rolls-Royce was unable to tell how many more of its Airbus A380 engines might explode after last year’s Qantas near-disaster near Singapore because of a lack of records. A new report released yesterday also reveals the manufacturer … Continue reading →

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PG&E faces new probe (US)

Posted on April 18, 2011 by Synercon

Pacific Gas & Electric Co. faces the start on Monday of another state probe into its record-keeping, one which could be far more serious as regulators examine whether the utility’s record-keeping practices contributed to the deadly pipeline blast in San … Continue reading →

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Schools lose records; English learners pay (US)

Posted on April 11, 2011 by Synercon

Poor recordkeeping keeps California schools from getting all of the funding that they have coming, a failing that especially hurts English learners, according to research from the University of California, Davis, School of Education.

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